Privacy Policy.
Effective June 1, 2026
Your privacy matters. This policy explains, in plain language, what we collect when you visit circuitenergy.co or buy from us, why we collect it, and the control you have over it.
01Who We Are
Circuit Energy ("Circuit," "we," "us," or "our") sells dietary supplements — including Circuit Neural Performance and Circuit NMN — direct to consumers through circuitenergy.co (the "Site"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, who we share it with, and the choices you have. By using the Site or purchasing our products, you agree to the practices described below.
Contact: support@circuitenergy.co
02Information We Collect
We only collect information that helps us fulfill orders, run our store, comply with the law, and improve your experience. Specifically:
- Order information: name, shipping and billing address, email address, phone number, and the products you purchase.
- Payment information: processed directly by our PCI-compliant payment processors (such as Shopify Payments, Stripe, PayPal, or Shop Pay). We do not store full card numbers on our servers.
- Account information: if you create an account, your login credentials and order history.
- Email subscriptions: the email address you submit to our newsletter, welcome offer, or back-in-stock forms, along with the consent timestamp and source.
- Customer service messages: the content of emails, contact-form submissions, and reviews you send us.
- Device & usage data: IP address, browser type, device identifiers, referring URL, pages viewed, and timestamps, collected automatically through cookies, pixels, and similar technologies.
We do not knowingly collect personal information from children under 16. Our products are not sold to or intended for minors.
03How We Use Your Information
We use the information above for the following purposes, each of which has a lawful basis (contract performance, our legitimate business interests, your consent, or a legal obligation):
- Process, ship, and confirm your orders, including sending transactional emails (order confirmations, shipping updates, returns).
- Provide customer support and respond to your inquiries.
- Send marketing emails about new products, promotions, restocks, and educational content — only if you opt in. You can unsubscribe at any time.
- Detect, prevent, and investigate fraud, chargebacks, and abuse of the Site.
- Improve our products, formulas, content, and user experience through analytics.
- Comply with applicable laws, including tax, accounting, FDA, FTC, and consumer-protection regulations.
04Email Marketing — Lawful Basis & Consent
When you enter your email into one of our forms (e.g., the welcome discount popup, footer signup, or checkout opt-in), you are giving express consent to receive marketing emails from Circuit Energy. We retain a record of when and where that consent was given. Every marketing email we send includes a one-click unsubscribe link, and we honor opt-out requests promptly in accordance with the U.S. CAN-SPAM Act, Canada's CASL, the EU/UK GDPR and the ePrivacy Directive, and other applicable laws. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
05Cookies and Tracking Technologies
We use first- and third-party cookies, pixels, and SDKs to operate the Site, remember your cart, measure performance, and personalize advertising. Categories include:
- Strictly necessary — required for checkout, login, and security.
- Analytics — e.g., Shopify Analytics, Google Analytics, to understand traffic and improve the Site.
- Advertising — e.g., Meta Pixel, TikTok Pixel, Google Ads, to measure ad performance and show relevant ads.
You can control cookies through your browser settings and opt out of interest-based advertising via tools like the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org). Disabling cookies may break parts of the Site, including checkout.
06Service Providers We Share Data With
We share personal information only with vendors that need it to provide services to us, under contracts that require them to safeguard it. These include:
- E-commerce platform & checkout: Shopify.
- Payment processing: Shopify Payments, Stripe, PayPal, Shop Pay.
- Email & SMS marketing: Klaviyo (or equivalent).
- Shipping & fulfillment: our 3PL partners and carriers (USPS, UPS, FedEx, DHL).
- Analytics & advertising: Google, Meta, TikTok, and similar networks.
- Hosting & infrastructure: Cloudflare and Supabase.
- Customer support tools and lab-testing partners as needed.
We never sell your personal information for money. We may share limited identifiers with advertising partners for targeted advertising; under California law this may be considered a "sale" or "sharing." You can opt out — see Section 9.
07How Long We Keep Your Information
We retain order, tax, and accounting records for the period required by law (typically up to 7 years). Marketing data is retained until you unsubscribe or request deletion. Support tickets are retained for up to 3 years for quality assurance.
08Data Security
Circuit uses industry-standard administrative, technical, and physical safeguards — including HTTPS/TLS encryption, access controls, and reputable infrastructure providers — to protect personal information. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.
09Your Privacy Rights
Depending on where you live, you may have the following rights:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to fix inaccurate information.
- Deletion — ask us to delete your personal information, subject to legal retention requirements.
- Portability — receive your data in a portable format.
- Opt-out of marketing — unsubscribe at any time using the link in our emails.
- Opt-out of "sale" or "sharing" for targeted advertising (California, Colorado, Connecticut, Virginia, and similar U.S. state laws).
- Withdraw consent where processing is based on consent (GDPR/UK GDPR).
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, email support@circuitenergy.co from the address on your account. We will respond within the timeframe required by applicable law (typically 30–45 days). We will not discriminate against you for exercising your rights.
10Health, FDA & FTC Disclosures
Statements about Circuit Energy products have not been evaluated by the U.S. Food and Drug Administration. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Customer testimonials reflect individual experiences and are not guarantees of results. Always consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
11International Transfers
Circuit operates from the United States. If you access the Site from outside the U.S., your information will be transferred to, stored, and processed in the U.S. and other countries where our service providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses for international transfers.
12Third-Party Links
The Site may link to third-party websites or embed third-party content. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.
13Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the latest revision. Material changes will be communicated through the Site or by email where appropriate.
14Contact Us
Questions, requests, or complaints about this Privacy Policy? Reach us at:
Circuit Energy
Email: support@circuitenergy.co
