Free shipping on all orders · 365-day money-back guarantee

Contact

Talk to a real person.

Orders, product questions, returns — a human answers, usually within 24 hours on weekdays.

Email

support@seralie.com
Mon–Fri, 9am–5pm ET.

Order changes

Email within an hour of ordering with your order number and we'll fix the address or cancel before dispatch.

Using the SilkBrush™

Use it on dry hair, working through small sections. Email us if you'd like routine tips for your hair type.

Returns

365-day money-back guarantee — email us and we'll start the return the same day.