Free shipping on all orders · 365-day money-back guarantee
If the SilkBrush™ isn't right for you, we refund the product price — subject to this policy.
Email support@seralie.com within 365 days of delivery with your order number and we'll send return instructions.
The full product price. Original shipping charges are not refunded, and return postage is the customer's responsibility unless the item arrived damaged or incorrect.
Refunds are issued to the original payment method within 3 business days of the return being received, and usually land in 5–10 days depending on your bank.
Send a photo. We reship immediately at our cost — no return needed.
Email us within one hour of ordering and we'll cancel before dispatch.